If you should have any concerns about your water quality, we have our latest Consumer Confidence Report (CCR) posted on this website under “Your Water”. This report is published yearly and will provide you with the information needed to answer any questions about the quality of your water and will inform you of the adherence to the strict DEP Regulations, which the Water Department continues to exceed.
If you should have any concerns regarding work being done near your area which may temporarily affect the appearance of your water, water pressure, or any other concern, PLEASE, before posting these concerns or looking for advice on social media, call the Water Department at (978) 948-2640.
We are open Monday through Friday from 7:00am – 3:00pm. If your call is not immediately answered, please leave a message and your call will be returned as soon as we are able and not later than the following business day.
The Water Department takes the quality and distribution of the water for the residents of Rowley very seriously. We cannot address any concerns of which we are not informed.