Rowley Water Department

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Temporary Water Shut-off

December 3, 2019 by Kathy Bento

Wed. Dec. 4th 3:30pm The Water on Haverhill St., from and including Meadows Lane to Bradford St., is still shut off due to delays in the repairs for the storage tank. We are anticipating a turn on time of approximately 6:00pm this evening.       We are sorry for the inconvenience.  Thank you~

Filed Under: Uncategorized

Office Closing

November 4, 2019 by Kathy Bento

The office at 401 Central St. will be closed Monday Nov. 18 – Friday Nov. 22. We will reopen on Monday Nov. 25 at 7:00am. Please leave payments in the dropbox or you may bring them to the Treasurers office at the Town Hall. You may also have permit sign-off’s done at the Treasurers office. […]

Filed Under: Uncategorized

Change in Billing Format and Date Structure

October 17, 2019 by Kathy Bento

The Water Department has made changes to our billing format, as well as the billing date structure. We hope this will ease the difficulties often found in interpreting the bills. These changes will be reflected in the bill you receive in October. Please don’t hesitate to call customer service with any questions or concerns.  

Filed Under: Uncategorized

Rowley Water Photo: Chlorine Line Adjustment

September 20, 2019 by Jordan Mayblum

Filed Under: Uncategorized

Change to our Mailing Address

August 13, 2019 by Kathy Bento

The Department has recently installed a mailbox at the 401 Central Street office. As of September 2nd, we will no longer be using the PO Box 29. Also, just a reminder, please do not leave cash in the dropbox. We always accept cash in person at our office or at the Treasure’s office in the […]

Filed Under: Uncategorized

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Recent News

  • Temporary Water Shut-off December 3, 2019
  • Reminder: Rowley Water Offices Closed Nov. 18-22 November 12, 2019
  • Office Closing November 4, 2019
  • Change in Billing Format and Date Structure October 17, 2019
  • Rowley Water Photo: Chlorine Line Adjustment September 20, 2019

Our mission

To provide adequate water quantity and quality at a reasonable cost and sufficient water for fire protection. To administer first-rate customer service to the Town of Rowley. To operate all aspects of the municipal water supply in an environmentally sound fashion and to maximize system reliability, minimize losses, repair or improve system deficiencies and operate within an established budget. To ensure regulatory compliance and to protect the residents from contamination and back siphon/ backflow water quality issues.

Recent Posts

  • Temporary Water Shut-off
  • Reminder: Rowley Water Offices Closed Nov. 18-22
  • Office Closing

News

Temporary Water Shut-off

Reminder: Rowley Water Offices Closed Nov. 18-22

Office Closing

Hours

Monday – Thursday
7:00am to 3:30pm
Closed Mon. – Thurs. 12-12:30 p.m.

Friday
7:00am – 2:00pm

Contact

Customer Service
978-948-2640

Billing Questions
800-553-5191

After Hours Emergencies
Call Rowley Police at 978-948-7644

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